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- Started Dytec's' QUALITY journey by first training management on TQM principals with help of outside consultants, suppliers and customers. Brought customers in to address entire company on customer expectations. Put every employee through mandatory off-site training at the ZYTEC SHOWCASE, a customer that won the Minnesota Quality Award and Malcolm Baldridge Award. Volunteer quality training is ongoing through participation on the Dytec Quality Council (4 person committee at quarterly intervals.)